SAFE TOGETHER <3

We are looking forward to welcome you to the Rote Wand Mountain Summer!

Check-In with negative PCR- / antigen test result,  proof of recovery or proof of vaccination only!

We can well imagine that it is your desire to enjoy an untroubled and safe holiday. We feel the same way. We are part of the “Safe Hospitality” initiative and are taking the following preventative measures: We work exclusively with FFP2 masks, observe social distancing, measure our temperatures daily and we are regularly tested so as to provide safe service. We strictly follow the recommendation of the international and local health authorities (including those of the WHO). Our already strict hygiene protocols have been reviewed and adapted to the current situation. The frequency of our cleaning processes has been increased, including disinfection of the entire hotel.

 

WE CARE ABOUT YOU – PACKAGE

Free cancellation up to 48 hours before arrival

If there should be border closures, entry limitations or travel warnings, or if people in the hotel test positive for Covid-19, you can fall back on our “We Care About You – Summer Package”. When booking we guarantee you the security of cancelling at no cost up to 48 hours before arrival, if one of the following reasons applies:

  • There is a travel warning for Austria or the federal state of Vorarlberg
  • The district of Bludenz is set to red on the “Corona Signal” indicating Austrian risk areas

If one of these reasons apply, we will convert any payment you have made into a voucher that you can use for another trip or we we will retransfer the deposit by request.

Book safely with free cancellation insurance: If your or  a family member from the same household tests positive for Covid-19, the insurance covers the cancellation costs of overnight stays and meals in the tourist accommodation. The same applies if quarantine is officially ordered by the authorities. Guaranteed.

Otherwise, the Austrian General Terms and Conditions for the hotel industry (GTCH) apply as agreed:

– free cancellation until 30 days before arrival

– 1 month to 1 week before arrival 70% of the total agreed price will be charged

– up to 1 week before arrival 90% of the total agreed price will be charged

– In case of an early departure we will charge 100% of the booked arrangement

Reservations can be postponed up to 7 days before arrival free of charge within the summer season 2021. We recommend taking out a hotel cancellation insurance policy via the Europäische Reiseversicherung.

All offers in the Rote Wand are still available to you. Certain areas in the hotel, such as our Beauty can only be entered in compliance with special safety and hygiene measures. We ask for your understanding and point out that such restrictions do not justify any warranty claims, especially not for price reduction or contract cancellation.

 

ARRIVAL & CHECK IN

Check-In according to the entry rules!

In order to enter gastronomy, hotels, free time/sports/cultural activities and events you either have to be tested, vaccinated or recovered.

TESTED: PCR tests and rapid antigen tests are both accepted. PCR tests are valid for 72 hours; officially conducted rapid antigen tests are valid for 48 hours. To enter venues in Austria, you can take a rapid antigen test on your own and register the result on a website of the state of Vorarlberg. Such do-it-yourself tests with confirmation are valid for 24 hours.

RECOVERED: If you recovered from a coronavirus infection no more than six months ago, please bring a confirmation from your physician or your discharge letter. Alternatively, you can provide an antibody test taken no longer than three months ago.

VACCINATED: To prove that you have been vaccinated, you can submit your vaccination card, a confirmation from your physician or the EU Green Pass (when it becomes available). You must have received your first dose more than three weeks ago. You will be considered vaccinated for three months if you have had one dose or for nine months if you have had both doses.

Please see all the possibilities for testing on the Lech Zürs Tourismus Website. Generally it is of advantage if you register beforehand on the coronavirus portal (German) of the state of Vorarlberg. This will facilitate the registration to free rapid antigen tests, which will allow you to enter restaurants, sports and cultural venues and leisure facilities.

Entry requirements from July 1st 2021

  • Entry from Annex 1 countries (areas with low epidemiological risk)

Entry into Austria from Annex 1 countries for vaccinated, recovered and tested people (3G rule) is possible without quarantine obligation.

Provided that proof in accordance with the 3G rule is carried when entering Austria, the obligation to register for entry (pre-travel clearance) has been waived since June 10 2021.

Annex 1 states: Albania, Andorra, Australia, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Principality of Lichtenstein, Greece, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Macau, Malta, Monaco, Netherlands, New Zealand, Northern Macedonia, Norway, Poland, Portugal, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Spain, Switzerland, South Korea, Taiwan, Thailand, Czech Republic, Hungary, Vatican City, United States of America – USA, Vietnam and Cyprus.

  • Entry from countries listed in Appendix 2 (virus variant areas)

Entry from virus variant areas or after a stay there in the last 10 days is prohibited. There are exceptions for EU citizens and business travellers, for example.

The entry declaration “Pre-Travel Clearance” must be made as before, proof according to the 3G rule (vaccinated – recovered – tested) must be carried.

In addition, a 10-day quarantine must be started with the possibility of free testing on the 5th day after entry at the earliest (day of entry = day 0).

Annex 2 countries (“virus variant areas”): Botswana, Brazil, Eswatini, India, Lesotho, Malawi, Mozambique, Namibia, Nepal, South Africa, Uruguay, United Kingdom, Zambia and Zimbabwe.

  • Entry from other states and territories

Entry from other states and territories is permitted subject to compliance with the 3G rule and registration and quarantine requirements. There are exceptions to the quarantine requirement for business travellers and fully-immunised persons, for example.

Other states and territories: All states not listed in Annex 1 or 2, e.g. Egypt, Bosnia-Herzegovina, Serbia, Turkey, Tunisia, etc.

All applicable regulations can also be found here again!

 

NEW: ROTE WAND GOES DIGITAL

WE ARE ONLINE! With our new Rote Wand App you can check in online easily before your arrival. With the messaging service you will be updated with the most important information directly on your smartphone during your stay. Table reservations, massage appointments as well as check outs can easily be done online.

 

A PLACE OF WELL-BEING

As of next winter the Rote Wand will present itself in a new light.  Second front-desk, new lounge with hotelbar, lobby restaurant and additional restaurants. Exclusively just for you! The entire hotel area will only be available for hotel guests. Place to feel great will be guaranteed. With uncomplicated luxury, familial flair and above all … plenty of space! How about a coffee on the terrace, in the library or in the lounge? Social distancing is ensured accordingly throughout the hotel!

Places that move you! We are quite literally in a happy place. The Zug Valley offers space to be active and room to take a deep breath.  Nature lovers will find all they desire in Zug. Skiing, cross-country skiing, winter hiking, biking hiking – all on your doorstep. By the way: Take the 2-seater chair lift just in front of the house and land directly in the ski area of Lech Zürs without waiting and queuing up.

 

NEW: ROTE WAND FOODCONCEPT

We have a new Food-Concept! Any form of buffet has been eliminated for hygiene reasons. Our breakfast on the board, breakfast all – around, breakfast a la carte – all served at your table! Book your dinner in advance. You choose if you either want to enjoy  the 4-course evening menu every day or if you prefer to have dinner at our Chef’s Table once during your stay. And of course you can enjoy your booked dinner as early as lunchtime in our Rote Wand Stuben – you can choose your favourites from the menu. For more space, comfort and safety, we are serving meals in the hotel restaurant and in the a la carte restaurant. NEW: Instead of the afternoon snack, fine snacks & drinks (at extra charge) will be served exclusively for hotel guests in the new lobby restaurant.

Dinner starts at 6:00 PM. All guests are escorted to their tables and served there. Therefore, table distancing is guaranteed. 

Breakfast without getting up! The Rote Wand team pampers its guests with even more service in the morning. You don’t have to serve yourself from the buffet, we’ll serve you! With everything you enjoy in the morning to tingle your tastebuds, and a little bit more. Coffee brewed fresh at the table, delicious muesli varieties, breakfast creations you can design yourself and more bring tasty variety into your normal morning ritual.

Space to enjoy! Dinner at the Chef’s Table is served in seatings each for up to 10 to 14 people, so we can ensure sufficient space for enjoyment and safety.

 

RESTAURANTS & BAR, LOUNGE

Closing time at 12.00 AM!

We kindly ask you to book your table online.

Please keep in mind that a negative official test result, proof of recovery or a vaccination certiciate must be presented upon arrival. Antigen tests, PCR tests and do-it-yourself-tests are accepted.

Registration requirement at the table: For contact tracing, we ask you to enter your data via the QR code, which you will find at the table. The data will only be used for contact tracing within the Vorarlberg Winter Codex and will be deleted after 28 days.

 

FOR YOUR FEEL-GOOD MOMENT

The 1500 m2 spa and wellness area offers plenty of space to wander and take a break. The separate Ladies Area with herbal steam bath is also very peaceful. This area and the textile family sauna have their own relaxation rooms. We ask that you respect the maximum occupancy in the saunas. We ask you to keep minimum distance of one metre at the edges of the pools or when playing in the water. All saunas are in service*. All offers in the Rote Wand are still available to you. Certain areas in the hotel, such as our Beauty can only be entered in compliance with special safety and hygiene measures. We ask for your understanding and point out that such restrictions do not justify any warranty claims, especially not for price reduction or contract cancellation.

*Due to the current situation (COVID-19) the steam cave cannot be taken into operation. We apologise for any inconvenience!

The pool times will be extended:

Pool times | 8.00 AM to 8.00 PM

Spa times | 10.00 AM to 8.00 PM

 

AS FOR OUR LITTLE GUESTS

The new children’s concept, with which we already had positive experiences this summer, will be implemented as follows in the coming winter: The children’s dinner will not take place separately as usual. The Family Dinner starts at 6 PM. Despite Covid-19, the Red Kids Club will be open to a limited extent from Sunday to Friday from 10 AM to 1 PM and from 3 PM to 9 PM. In order to ensure safety there as well, the maximum number of people allowed will be kept to the motto “First come, first serve”. Children from 6 years on are obliged to wear a face mask.

 

What we all have to consider!

 

We try to keep 1 metre distance from other people.

We unfortunately have to abstain from shaking hands and hugging.

We wash our hands multiple times a day with soap and water for at least 30 seconds.

We sneeze or cough in the crook of our elbow or in a handkerchief.

We prefer to pay cashless if possible.

We wear a face mask in all public hotel areas at all times (except at the table, in the pools & saunas).

We download the QR-Code and use the Rote Wand hotel app!

 

What we would kindly ask you to do: In the event of symptoms of illness, we request that you do not make your trip. If there are symptoms during your stay, please notify us immediately. We ask you to follow the instructions of our staff. We ask you to wear your mask in all public hotel areas at all times (except at the table, in the pools & saunas).

Above all, we wish you the best of health!