Friends and Fools Winterfest

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Reservation Management (m/f/d)

Reservation Management (m/f/d)

For our Gourmet Hotel, we are looking for an experienced Reservation Manager. We are hosts with heart, soul and mind. Heartfelt care and authentic, interpersonal interaction are simply part of what we do. That’s why not only our guests feel at home with us, but also our colleagues.


This is how you make our house something special …

You love to work in a small team and with your positive charisma you do not only make your colleagues shine, but also our guests.

You ensure smooth processes.

You are a professional in sales management.

You love to work independently and strategically.

” Room plan tetris” is what you play on the highest level!


Your experience and personality are that certain something …

You have completed an education in the hotel industry and speak fluent German & English.

You have already gained experience in the field of reservation management.

You are interested in pricing and sales management.

You do not only bring your skills, but also your character.

You have a talent for organization and love to work neatly.

You enjoy working with people, are motivated to learn new things and like to take care of the well-being of others?


Your tasks

Responsibility for all revenue & reservation activities (online as well as offline): Planning, supervision and implementation of sales activities

Creation of offers and reservations

Planning of price structure and package creation

Rate maintenance and maintenance of master data in PM system (Protel) and Channel Managers (Synxis)

Assistance with in-house marketing measures and reception

Support of the front office team

Data maintenance and CRM in cooperation with Marketing

Co-creation of the quality and complaints management

Further development of the company in terms of quality and innovation management

Rote Wand is calling!

Are you ready for a new adventure, a young and committed team and exciting challenges? If this sounds appealing to you, please send us your application with photo, CV and references. We are looking forward to it!