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Front Office (m/f/d)

Front Office (m/f/d)

From “Grüß di” to “Pfüat di”, our team at the Rote Wand front office ensures happy guests from the first to the last moment.

Do you love having the mountains and pure nature around you and working in the midst of it?

In our gourmet hotel, the “Rote Wand” in Zug am Arlberg, a warm team, challenging tasks and a lot of love for detail await you in addition to the mountain panorama and untouched nature.

We are looking for a dedicated front officer who would like to take on a position in our gourmet hotel.

 

This is how you make our house something special …

At reception, you not only ensure that guests are satisfied, but also that they are impressed

You always stay cool – even when all the guests arrive at the same time for check-in

You prepare the shift and end it with a tidy front office

 

Your tasks…

Check-in and check-out

Active sales, creating reservations and maintaining master data

Guest correspondence in German and English

Reception of guests and looking after them

Accounts receivable and accounts payable management

Coordination of spa treatments

General office work

Co-responsible for optimal capacity utilization and sales of all hotel services

 

Your experience and personality are the certain something …

You have completed training in the hotel industry or have comparable qualifications

You have several years of professional experience in the hotel & catering industry

You have a strong awareness of quality, with which you offer our guests first-class service

You cultivate open and respectful manners and have a positive appearance

You are stress-resistant and have the ability to recognize problems in good time and solve them efficiently and constructively

You have a good command of German and English, other languages are an advantage

You are confident with MS Office programs and hotel management software

 

You can look forward to …

Free employee accommodation and varied meals

Various discounts in many areas of the Rote Wand (Chef’s Table, spa treatments, overnight stays for relatives and much more)

WINTER SPECIAL: discounted ski pass and discounts at the in-house ski rental & ski shop

Use of the sports and wellness facilities for employees

Free night bus ticket in winter and Lech Card in summer with many discounts

 

Rote Wand is calling!

Are you ready for a new adventure, a cohesive team and exciting challenges? Then apply now at jobs@rotewand.com. We look forward to receiving your application!