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Reception Management (m/f/d)

Reception Management (m/f/d)

For our hotel business we are looking for a qualified and motivated reception manager. You can expect an interesting and responsible position in a young team. We offer you a varied and challenging job in a dynamic team. A performance-related salary is a matter of course for us.

 

This is how you make our house something special …

With your positive charisma and your dedicated nature, you put a smile on everyone’s face.

You are open, social and love to communicate and work with people.

You have a certain feeling for people and always have an open ear for our guests, partners, friends and employees.

Even in stressful situations you keep everything in view and act calm and professional.

 

Your experience and personality are the certain something …

A professional, customer-friendly and well-groomed appearance was born in your cradle.

You have completed a tourism education and / or have many years of experience in the hotel industry and gastronomy.

You can communicate and negotiate with our guests, companies and employees in English as well as in German.

With your negotiation and presentation skills you will not only convince our guests but also our employees.

You are flexible, motivated and a team player.

You always act solution-oriented and independently and even in stressful situations you put a smile on the faces of others.

 

Your tasks

Responsibility for all administrative tasks at the reception (check in & out, offers etc.)

Coordination of the processes at the reception desk

Friendliness & competence in dealing with guests & colleagues

Responsible for compliance with standards

Collaboration in the creation of arrangements

Preparation of duty rosters & vacation schedules

Preparation of offers and reservation confirmations

Coordination and execution of house tours

Correspondence & telephone acquisition

Support of the front office team

Co-creation of the quality and complaint management

 

Rote Wand is calling!

Are you ready for a new adventure, a young and cohesive team and exciting challenges? If this sounds appealing to you, please send us your application with photo, CV and references. We are looking forward to it!